Privacy Policy

Introduction

Welcome to https://ecoboy.in/ecosms/ (“Website”) and ECO-SMS (ECOBOY SCHOOL MANAGEMENT SOFTWARE) a server based ERP product available for educational organizations on a subscription basis and can be accessed through the web applications owned and managed by Ecoboy Industries Private Limited and its affiliates (“Company”).
Your visit and use of the Platform for accessing and managing the ERP/Software products (“Services”) are subject to this privacy, security and other terms and conditions of the Platform. This Privacy Policy ensures our firm commitment to your privacy & protection of your information.
You must be 18 years of age or older to visit or use this Website and/or Application in any manner. If you are under the age of 18, you should review this Privacy Policy with your parent or legal guardian to make sure that you and your parent or legal guardian understands and agrees to it and further.
Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“Agreement”).


Definitions

Unless otherwise defined elsewhere in this Privacy Policy, the following terms shall have the meanings assigned to them as herein below for the purposes of this Privacy Policy:

“USAGE DATA” means information and data collected and captured as a result of the use of Service.
“DATA CONTROLLER” means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any Personal Data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.
“DATA PROCESSORS” OR “SERVICE PROVIDERS” means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.


Information Collection and Use

In order to avail the Services on the Platform, account registration by the User is mandatory. You are required to provide various Personal Information at the time of registration. You are fully responsible for all activities that occur under your account. You specifically agree that the Company shall not be responsible for unauthorized access to or alteration of your transmissions or data, any material or data sent or received or not sent or received through the Platform. By registering, you consent to provide information including Personal Data.

In order to provide Services and to maintain and improve the Platform, we require certain information (including Personal Data), and when you express an interest in obtaining information about us or our products and Services, when you participate in activities on our Platform or otherwise contact us.
Registration as a User on the Platform, and/or registering for an event, promotion or a campaign and/or otherwise interact with us
Availing Services offered on the Platform. Instances of such Services include but are not limited to, communicating with the Company customer service by phone, email or otherwise or posting user reviews in relation to Services.


Types of Data Collected

We collect different types of information, including Personal Data, for various purposes to provide and improve our Service for you:

Email address
Full Name
Mobile Number
Institution Name
Student Capacity
Job Profile

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. Which you can unsubscribe too.


Purpose for Collection and Use of Data

All required information is Service dependent and the Company may use the above said user Information to, maintain, protect, and improve the Services (including advertising) and for developing new services. Any Personal Data provided by you will not be considered as sensitive if it is freely available and / or accessible in the public domain like any comments, messages, blogs, scribbles available on social platforms like Facebook, twitter etc

The Company uses the collected data for various purposes including as follows:

· To create and maintain an online account with the Platform;
· to maintain our Platform and enable you to avail the Services;
· to notify you about changes to our Service and to execute your request for the products and the services;
· to allow you to participate in interactive features of our Service when you choose to do so;
· to enable the viewing of content in your interest;
· to provide customer support;
· to analyze information so that we can improve our Platform and Services;
· To notify the necessary information related to the Platform and Services and your online account on the Platform from time to time, and to contact you to provide the relevant information regarding any events, promotions;
· to monitor your usage of our Platform and Services;
· To maintain records and provide you with an efficient, safe and customized experience while using the Platform;
· to detect, prevent and address technical issues;
· To furnish your information to Service Providers to the extent necessary for delivering the relevant Services;
· Aggregated and individual, anonymized and non-anonymized data may periodically be transmitted to Service Providers to help us improve the Platform and our Services;
· to fulfil any other purpose for which you provide it;
· to verify your identity and prevent fraud or other unauthorized or illegal activity;
· to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
· to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;
· To dispatch transaction-related communications such as welcome letters, billing reminders, and purchase confirmations;
· For general management and reporting purposes, such as invoicing and account management;
· to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about;
· in any other way we may describe when you provide the information;
· To provide aggregate statistics about Users, traffic patterns, and other related information to reputable third parties, however this information when disclosed will be in an aggregate form and does not contain any of personally identifiable information;
· to comply with applicable laws, rules, and regulations; and
· for any other purpose with your consent.

You agree that we may use Personal Information about you or share the same with third party service provider to improve our marketing and promotional efforts, to analyze site usage, improve the Platform's content and Service offerings, and customize the Platform's content, layout, and Services. These uses improve the Platform and better tailor it to meet your needs, so as to provide you with an efficient, safe and customized experience while using the Platform. It is clarified that the third-party service provider shall not have right with respect to Personal Information and shall use the Personal Information for the limited purpose for which it has been provided or retain the same for purposes of compliance of applicable law or in complete anonymize form for analytical purposes. Such third-party service provider may store the Personal Information in the servers located in India or outside India.


Google Analytics

We use Google Analytics to help us to understand how you make use of our content and work out how we can make things better. These cookies follow your progress through us, collecting anonymous data on where you have come from, which pages you visit, and how long you spend on the Platform. This data is then stored by Google to create reports. These cookies do not store your Personal Data.


Google Ad Sense

Google Ad Sense is a tool that allows website publishers to deliver advertisements to site visitors in exchange for revenue calculated on a per-click or per-impression basis. To do this, Google uses cookies and tracking technology to deliver ads personalized to a website user/visitor.


Data Security Practice and Procedure

We maintain strong security safeguards to ensure the security and confidentiality of the User’s data, protect against any anticipated threats to the security of your Personal Information, protect against unauthorized access to your information, and ensure the proper disposal of your Personal Information. We have adopted a comprehensive security policy that complies with laws and regulations and reflects industry standards. We have in place appropriate safeguards and security measures to protect the personal data you provide on this Platform against accidental or any other unlawful forms of processing. We use third party Service Providers for the purposes of payment collections and information shared by you in relation to payments, shall be governed by privacy policy adopted by such Service Providers.


Grievance Officer

The Grievance Officer

Mrs. Shraddha Pandey
Ecoboy Industries Private Limited,
Address: #179, A/K, Nayapura, Kareli, Prayagraj - 211016 UP, India
Email: services@ecoboy.in


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